About
Highly organized and proactive Virtual Assistant with over 3 years of experience providing comprehensive administrative, technical, and creative support to diverse clients. Proven ability to manage complex schedules, optimize workflows, and enhance online presence through strategic social media management and engaging content creation. Committed to leveraging strong organizational skills and a passion for efficiency to drive client success and contribute to a dynamic team.
Work
Abuja, Federal Capital Territory, Nigeria
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Summary
Led comprehensive virtual administrative and creative support for diverse clients, optimizing operations and enhancing online presence.
Highlights
Managed and optimized client calendars and appointments, reducing scheduling conflicts by 20% and improving overall efficiency.
Handled email correspondence, filtering and prioritizing messages to enhance response times and client satisfaction.
Created engaging social media content (graphics, captions) for various platforms, increasing client online engagement by an average of 15%.
Conducted thorough research for presentations and reports, delivering accurate and timely information for strategic decision-making.
Organized and maintained digital files using cloud-based systems (Google Drive, Dropbox), ensuring easy accessibility and data security.
Abuja, Federal Capital Territory, Nigeria
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Summary
Managed daily office operations and provided essential administrative support, ensuring seamless workflow and efficient record-keeping.
Highlights
Managed daily office operations, including inventory and procurement of supplies, ensuring seamless workflow and resource availability.
Prepared and distributed official correspondence, reports, and presentations, maintaining high standards of accuracy and confidentiality.
Coordinated and scheduled meetings, appointments, and travel arrangements for senior staff, optimizing their productivity.
Provided first-line customer service, addressing inquiries and resolving issues promptly, contributing to a positive organizational image.
Maintained comprehensive physical and digital records, improving data retrieval efficiency by 10%.
Abuja, Federal Capital Territory, Nigeria
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Summary
Supported administrative functions and contributed to daily operations, gaining foundational experience in office procedures.
Highlights
Assisted with data entry and document organization, ensuring accuracy and accessibility of information.
Supported administrative staff in various tasks including filing, photocopying, and mail distribution.
Gained hands-on experience in office procedures, contributing to the smooth daily operations of the department.
Languages
English
Skills
Administrative Support
Email Management, Calendar Management, Data Entry, Document Preparation, File Management, Travel Coordination, Meeting Scheduling, Transcription.
Technical Tools
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Calendar, Gmail), Canva, Trello, Asana, Zoom, Slack.
Social Media & Content
Social Media Management, Content Creation, Graphic Design, Digital Marketing, Community Management, Copywriting, SEO Basics.
Soft Skills
Communication, Time Management, Problem-Solving, Attention to Detail, Adaptability, Proactiveness, Research, Customer Service.